Pilltrax

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Privacy Policy

Last updated: August 21, 2025

Quick Summary (Plain English)

  • We collect your name, email, health information (such as medications), and basic device info so the app works and helps with research.
  • We do not sell your data and do not use it for marketing.
  • We only share de-identified data for research—never your personal details.
  • Your data is encrypted and stored in the U.S. under HIPAA standards.
  • You can access, correct, or delete your data anytime by contacting us at info@pilltrax.com.
  • Pilltrax is not a substitute for professional medical advice.

Full Privacy Policy

1. Information We Collect

We collect the following types of information when you use Pilltrax:

  • Personal Information: Name, email address, or other identifiers you provide during registration or support.
  • Health Information: Medication names, schedules, and adherence data entered in the app.
  • Device and Technical Data: IP address, device type, operating system, and app version for performance and troubleshooting.
  • Website Data: Cookies and analytics to improve our website experience.

2. How We Use Your Information

Your data is used only for:

  • Operating and improving the Pilltrax app and website.
  • Supporting research to improve medication adherence and health outcomes.
  • Ensuring compliance with HIPAA and other applicable U.S. privacy regulations.

We do not use your data for marketing, advertising, or third-party integrations.

3. Data Sharing and Disclosure

We do not sell or share your personal information with marketers or third parties for advertising.
We may:

  • Share de-identified or aggregated information for research publications or presentations.
  • Disclose data if required by law or to comply with HIPAA.

4. Data Storage and Security

  • All data is stored on a secure cloud provider in the United States.
  • We use encryption for data in transit and at rest.
  • We implement administrative, physical, and technical safeguards consistent with HIPAA requirements.

5. Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request deletion of your data.
  • Opt out of data collection (with the understanding this may limit app functionality).

To exercise these rights, email info@pilltrax.com.

6. HIPAA Compliance

Because we collect and store health information, we follow the Health Insurance Portability and Accountability Act (HIPAA) privacy and security rules.

7. Children’s Privacy

Pilltrax is intended for adults and not for children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy as needed. We will post any changes here with an updated “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us on our contact page, or email us at info@pilltrax.com.